Alessia | Chic Women's Knitwear Collection
Lightweight structured fabric
Designed to layer across seasons
Flattering silhouette that moves with you
Free tracked shipping Australia-wide
14-day easy returns
Dispatched within 2 days.
BUNDLE & SAVE:
FREE RETURNS · 14-DAY GUARANTEE
Guaranteed warmth and style for winter!
An essential piece! This sweater is made from a perfect blend of high-quality materials, offering unmatched comfort and durability. With this garment, you will master the seasons with elegance and warmth – not just this autumn, but for many years to come.
Elegant and Distinctive Design
Our sweater features a unique and refined design. The impeccable cut accentuates your silhouette and makes you shine on every occasion.
High-Quality Fabric
Made from fine and high-quality materials, this sweater offers excellent breathability without sacrificing warmth. Ideal for autumn, it keeps you comfortably warm and adds an elegant touch to your wardrobe.
Don't wait any longer! Master autumn stylishly with our exclusive sweater. Order today and experience the perfect combination of comfort, durability, and refined elegance!
Shipping & Delivery
Shipping Overview
We provide tracked delivery across Australia.
Each order is carefully prepared and quality-checked before dispatch.
Processing Time
Orders are processed within 2–4 business days.
Orders placed after 2PM AEST will begin processing the following business day.
Delivery Time
Once dispatched, delivery typically takes 5–10 business days depending on your location.
Delivery windows are estimates and may vary slightly during peak periods.
Tracking
All orders include full tracking.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Delivery Confirmation
Once an order is marked as Delivered by the shipping carrier, it is considered fulfilled.
If your tracking shows delivered but you cannot locate your parcel, please:
• Check with household members or neighbours
• Contact the carrier directly
• Notify us within 3 days of the delivery update
We will assist where possible with a carrier investigation.
Lost Parcels
If a parcel is confirmed lost in transit by the carrier, we will offer either a replacement or a full refund.
Address Accuracy
Customers are responsible for ensuring the shipping address provided at checkout is correct.
If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.
RETURNS & REFUNDS
Return Window
Returns are accepted within 14 days of delivery.
To be eligible for return, items must be:
• Unworn
• Unwashed
• In original condition
• With all original tags attached
Items that show signs of wear, alteration, or damage may be declined.
Final Sale Items
Items marked Final Sale are not eligible for return or refund.
Return Approval
To initiate a return, please contact:
info@arden-n-tide.com
Include:
• Order number
• Items being returned
Returns sent without prior approval may not be processed.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is confirmed faulty.
We recommend using a tracked return service, as Arden & Tide is not responsible for parcels lost in transit.
Refund Processing
Once your return has been received and inspected:
• Refunds are processed within 3–5 business days
• Your bank may take 5–10 business days to reflect the funds
Refunds are issued to the original payment method only.
Original shipping costs are non-refundable unless the item is confirmed faulty.
Delivered Orders
Orders confirmed as delivered by the carrier are not eligible for refund unless the items are returned according to our return policy.
Faulty Items
If you receive a faulty item, please contact us within 48 hours of delivery.
We will arrange a replacement or refund where appropriate.