Warmth that feels light. Style that lasts.

As the days get cooler, even beautiful moments quickly lose their charm. Heavy fabrics, stiff cuts, and impractical layers make it unnecessarily complicated – especially when you want to feel warm, well-groomed, and completely at ease.

Livia gives you just that feeling.
A gentle, light warmth that softly drapes over the body without weighing you down. The flowing silhouette falls gracefully and elegantly, moving with you – from your first coffee in the morning to an evening with friends. Simply throw it on, feel good, and look great.

No tugging. No constriction. No “too much”.
Just quiet elegance that feels natural.

Why You Will Love Livia

Pleasantly soft on the skin
The fine knit feels smooth and gentle – ideal for sensitive shoulders and cool days.

Warmth without heaviness
Keeps you comfortably warm without bulk. You feel protected, not wrapped up.

Effortless to wear
The loose fit makes it easy to throw on – no buttons, zippers, or hassle.

Relieving comfort
Wide sleeves and a flowing fall relieve pressure from the shoulders and back – for relaxed comfort all day long.

Timelessly elegant
A calm, clear design that can be combined in many ways and still looks stylish years later.

Feel the difference from the very first moment:
Well-being, warmth, and a calmness that is visible.
A sweater you can rely on – today and for many winters to come.

Discover now and secure a current 54% price advantage.

Shipping & Delivery

Shipping Overview

We provide tracked delivery across Australia.

Each order is carefully prepared and quality-checked before dispatch.

Processing Time

Orders are processed within 2–4 business days.

Orders placed after 2PM AEST will begin processing the following business day.

Delivery Time

Once dispatched, delivery typically takes 5–10 business days depending on your location.

Delivery windows are estimates and may vary slightly during peak periods.

Tracking

All orders include full tracking.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Delivery Confirmation

Once an order is marked as Delivered by the shipping carrier, it is considered fulfilled.

If your tracking shows delivered but you cannot locate your parcel, please:

• Check with household members or neighbours
• Contact the carrier directly
• Notify us within 3 days of the delivery update

We will assist where possible with a carrier investigation.

Lost Parcels

If a parcel is confirmed lost in transit by the carrier, we will offer either a replacement or a full refund.

Address Accuracy

Customers are responsible for ensuring the shipping address provided at checkout is correct.

If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.

RETURNS & REFUNDS

Return Window

Returns are accepted within 14 days of delivery.

To be eligible for return, items must be:

• Unworn
• Unwashed
• In original condition
• With all original tags attached

Items that show signs of wear, alteration, or damage may be declined.

Final Sale Items

Items marked Final Sale are not eligible for return or refund.

Return Approval

To initiate a return, please contact:

info@arden-n-tide.com

Include:

• Order number
• Items being returned

Returns sent without prior approval may not be processed.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is confirmed faulty.

We recommend using a tracked return service, as Arden & Tide is not responsible for parcels lost in transit.

Refund Processing

Once your return has been received and inspected:

• Refunds are processed within 3–5 business days
• Your bank may take 5–10 business days to reflect the funds

Refunds are issued to the original payment method only.

Original shipping costs are non-refundable unless the item is confirmed faulty.

Delivered Orders

Orders confirmed as delivered by the carrier are not eligible for refund unless the items are returned according to our return policy.

Faulty Items

If you receive a faulty item, please contact us within 48 hours of delivery.

We will arrange a replacement or refund where appropriate.